Last updated: 15 July 2026
Terms of Use & Sale
Ostrav is a marketplace connecting guests with verified local operators in Turkey. Using the site means you accept these terms.
Our role
Ostrav forwards booking requests to operators; the operator delivers the tour.
Online deposit payment is not active yet. Card fields are for testing only — your card is not charged. Terms will be updated when payments launch.
Booking flow
Choose date & guests → submit request → operator confirmation → email/WhatsApp → voucher after confirmation.
Unconfirmed or cancelled bookings are not valid vouchers.
Pricing & deposit model
Displayed prices are tour totals. Planned model: ~20% online deposit, remainder to the operator on the day. Until collection starts, those amounts are informational only.
Partner & agency accounts
Applications require Ostrav approval. False information or abuse may lead to suspension.
Limitation of liability
Tour content and on-site delivery are the operator’s responsibility. Ostrav verifies operators with reasonable care and limits liability to the extent permitted by law.
Governing law
Laws of the Republic of Turkey apply. Consumer rights remain reserved.
